Blurry Chick-Fil-A Carbs

by Erin

UPDATE: I went back and found out that Chyna Patterson was the employee who helped me at the Chick-Fil-A in Eastchase, Montgomery, Alabama. I gave her a big hug and spoke to her manager and district manager to let her know what a wonderful person they have working there.

This is a BIG THANK YOU to the wonderful Chick-Fil-A employee who helped me today. Six year old Grasshopper and I had our eyes dilated for an annual eye exam.

Mouse (from the Gruffalo book) came with us and tried on frames to pass the time.

After our exam was over I waited a bit to be sure my distance vision was ok for me to drive. I took Grasshopper to the Chick-Fil-A drive through for lunch. Even though he is only six he also has his eyes dilated and examined annually, because he has type 1 diabetes.

As usual he pricked his finger as we began the Chick-Fil-A drive through process, but he had trouble because it was difficult for him to see up close. After three tries he finally got a drop of blood on the test strip and got a blood sugar reading. I mentally added up the carb count for his meal. We go to Chick-Fil-A often, so I have his meal carbs memorized! I told him to bolus for 32 grams of carbs but he couldn’t see clearly enough so he passed his Animus Pump meter remote to me.

We pulled up to the window to get our food as I was trying to focus and enter 32 grams of carbs in the meter remote. I could see the cars around me just fine but the little numbers on the screen a few inches from my face were a complete blur!

Above is approximately as much as I could see of the screen. I should have been able to see it as the photo below shows.

I apologized to the Chick-Fil-A partner who handed me our food and asked her to help me read the numbers. I briefly explained that I couldn’t see them well because of my dilated eyes and I needed to give my son insulin. Without missing a beat she said, “It says 12 now.” Then she counted out loud with me as I pressed the button 20 more times to get to 32. I pointed to the next screen and asked her to read me the second to last line of numbers to check the amount of insulin the meter recommended. “One,” she said. And again she helped me count up to one unit of insulin as I pressed the button. Ok, deliver, another big THANK YOU and we were on our way. I was embarrassed that I held up the line and wanted to move up so others could get their food. I am ashamed to say I didn’t ask her name. She was so kind and quick to respond. Her compassion, understanding and help is very much appreciated. I would love for her to be recognized for her exemplary attitude and helpfulness!

4 Comments

  1. I’d go back, ask for her name, and leave your positive review with the manager. That is kind customer service to the max!

    D.

    On Tue, Jul 17, 2018, 3:23 PM Sugar Rush Survivors wrote:

    > sugarrushsurvivors posted: “This is a BIG THANK YOU to the wonderful > Chick-Fil-A employee who helped me today. I had my eyes dilated for my > annual eye exam. Mouse (from the Gruffalo book) came with us and tried on > frames to pass the time. After our exam was over I waited a bit t” >

    Liked by 1 person

    Reply

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